Posting a Service Request – JobPro Help

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Help for Service Seekers

26

Understanding JobPro Home

Tell me about the JobPro Home app.
What kind of tasks or projects can I get done with JobPro?
Which geographical areas does JobPro cover?

Posting a Service Request

Helpful tips for posting a service request.
How does JobPro broadcast my service request?
Will I be charged for posting a service request?
Which of my personal details will be disclosed to the Professionals?
Can I request for other tasks out of the job scope?
I’ve posted my service request. What’s next?
The details of my service request are no longer relevant. Can I edit after posting?

Hiring a Professional

Hiring a Professional. What does that mean?
How do I decide which Professional is the most suited for my service request?
Will I be charged for hiring a Professional?
Can I change my service time slots after hiring?
I’ve hired a Professional for my service request. What’s next?

Communicating with your Professional

How do I get in touch with my assigned Professional?
Why can’t I communicate with the Professional after they completed the job?

Payments

When must I pay the assigned Professional?
How do I pay the assigned Professional?

Ratings & Reviews

Can I change my review?

Cancellations

Can I cancel my service request before it’s assigned?
Can I cancel my service request after it’s been assigned?
What if the assigned Professional cancels the job?

Disputes

I’m having trouble with my service request, what should I do?

Your JobPro Account

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Help for Professionals

45

Understanding JobPro Team

Tell me about the JobPro Team app.
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Check my application status.
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How does JobPro make money?
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On the Job

Not getting hired?
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The customer’s address or job time seems wrong.
I need to reschedule.
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Something broke during the job.
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I felt uncomfortable and unsafe.

JobPro Wallet Withdrawals

How long does it take to receive money withdrawn from my JobPro Wallet?

Your Pro Profile

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I’m new and haven’t been rated yet.
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Cancellations

Can I undo or cancel my availability responses?
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What happens if my customer cancels the job?

Your JobPro Account

Updating my information.
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General

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I want to delete my JobPro account.
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Home
Topics
Posting a Service Request

Posting a Service Request

Helpful tips for posting a service request.
How does JobPro broadcast my service request?
Will I be charged for posting a service request?
Which of my personal details will be disclosed to the Professionals?
Can I request for other tasks out of the job scope?
I’ve posted my service request. What’s next?
The details of my service request are no longer relevant. Can I edit after posting?

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Task Tap Technologies Sdn Bhd © 2020. All Rights Reserved.